Privacy Policy

1. Data Controller

Biopolymer Solutions GmbH
Maukenbach 17b
AT-6241 Radfeld, Austria

E-Mail: info@bps-polymers.com
Telephone: +43 676 39 366 30

2. What Data We Process and Why

This website does not use tracking technologies, analytics services or advertising cookies. We process personal data only in the following contexts:

• Contact enquiries submitted via the contact form or by e-mail: name, organisation, contact details and message content. Legal basis: Art. 6(1)(b) GDPR (processing necessary for responding to a pre-contractual enquiry) or Art. 6(1)(f) GDPR (legitimate interest in responding to business enquiries).
• Server log files generated automatically when the website is accessed: IP address, browser type, date and time of access, referring URL. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in ensuring website security and operation). Log files are not combined with other data sources and are deleted after a maximum of 14 days.

This privacy policy is based on the requirements of the EU General Data Protection Regulation (GDPR / EU 2016/679) and the Austrian Data Protection Act (DSG). Where this website processes personal data, we do so in accordance with Art. 6 GDPR, which requires a lawful basis for processing in each case.

3. Processing of Enquiry Data

When you contact us via the contact form or by e-mail, the information you provide is stored solely for the purpose of processing your enquiry and for any follow-up correspondence. This data is not disclosed to third parties without your explicit consent. We retain enquiry data for as long as is necessary to handle the matter, and for the statutory retention periods where these apply (typically 7 years for business correspondence under Austrian commercial law).

4. Website Hosting

This website is hosted via Vercel Inc. (340 Pine Street, Suite 701, San Francisco, CA 94104, USA). When pages are accessed, data is transferred to Vercel servers as part of normal web hosting operations. Vercel acts as a data processor under a data processing agreement. For details on Vercel's data handling, see vercel.com/legal/privacy-policy.

The legal basis for this processing is Art. 6(1)(f) GDPR (legitimate interest in operating a technically functional and secure website). For transfers to the USA, Vercel participates in the EU-US Data Privacy Framework.

5. Rights of Data Subjects

Under the GDPR and the Austrian DSG, you have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR): You may request confirmation of whether we process personal data concerning you and, if so, access to that data.
• Right to rectification (Art. 16 GDPR): You may request correction of inaccurate or completion of incomplete personal data.
• Right to erasure (Art. 17 GDPR): You may request deletion of your personal data, subject to applicable retention obligations.
• Right to restriction of processing (Art. 18 GDPR): You may request that processing be restricted in certain circumstances.
• Right to data portability (Art. 20 GDPR): Where processing is based on consent or contract and is carried out by automated means, you may request your data in a structured, commonly used format.
• Right to object (Art. 21 GDPR): Where processing is based on legitimate interests, you may object. We will then cease processing unless we can demonstrate compelling legitimate grounds.

You have the right to lodge a complaint with the competent data protection supervisory authority. In Austria, this is the Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Vienna, Austria (www.dsb.gv.at).

6. Cookies

This website does not currently use cookies or tracking technologies. Should this change in the future, this privacy policy will be updated accordingly.